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Akridge Realty & Mortgage Inc complaints

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5553 Bloomfield Rd
Macon, GA 31206-4498 | Get Directions

(478) 788-0620

http://www.akridgerealty.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Akridge Realty & Mortgage Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Akridge Realty & Mortgage Inc

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1/15/2023

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

12/20/2022

I used akridge realty inc to purchase a home And some people are still in the house. it took me 4 months to get into the house so when I finally got into the house it has a huge water leak and electrical problems so the house was not inspected. Also for 4 months I had no place to live. But in and out of hotels plus I had to put my belongings in storage costing me more money. So I went to the office to complain to Mr Rufus Akridge showed me a gun so I left. Phone number 4787880620 Resolution Sought I would like to be repaid for all the expenses Including hotel and storage expenses.

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