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Al Hamda Gadgets Company complaints

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1301 Northwest 74th Blvd
Gainsvelle, FL 32606 | Get Directions

(504) 203-1058

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Total Amount in Dispute:
$225,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Al Hamda Gadgets Company closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Al Hamda Gadgets Company

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6/12/2025

RESPONSE: Complaint was not answered Amount in Dispute: $225,000.00 Amount Settled: $0.00

Customer Complaint

5/19/2025

Sir, I have ordered an iPhone 13 Pro Max from this company, the price of which is 220,000 including shipping, but I have already paid 225,000 to this company and they have told me that this is your refundable amount. When you receive the parcel, you will also get your money back because I bought the mobile on installments, but right now the shipment is on hold due to their mistake and now this company is neither delivering the parcel nor returning my money.Sir, please help me and return my money to me. Sir, I am a very poor person. I have taken a loan and sent money to them, so please help me. It will be a great blessing. Resolution Sought I want to do business online.

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