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Alamo Engine Specialist complaints

4210 Hold Blvd.
Montclair, CA 91763
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(909) 670-2400

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Most complaints allege dissatisfaction with repairs that failed to correct problems, failure to honor warranties or repair estimates, and lack of customer service. Some complainants allege the company caused additional damages during repairs; failure to pay for vandalism and theft that occurred while the vehicle was in the company's possession, and improper diagnosis of problems. One customer alleges, while the company had possession of their vehicle they put 600 miles on it without authorization and got into an accident but failed to pay for or repair damages. The company responds to some complaints by making repairs, denying allegations that they don't honor warranties, offering additional repairs at no cost to the customer, and in a few cases, settling disputes concerning the cost of repairs.

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Complaint Closing Statistics

0 complaints against Alamo Engine Specialist closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

0 complaints against Alamo Engine Specialist

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