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Albertsons complaints

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300 South Highland Springs Avenue, #7
Banning, CA 92220 | Get Directions

(951) 769-1779

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Total Amount in Dispute:
$42.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Albertsons closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Albertsons

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3/7/2023

RESPONSE: Complaint was not answered Amount in Dispute: $42.00 Amount Settled: $0.00

Customer Complaint

2/9/2023

I went in to Albertsons to purchase a boost mobile refill card I gave 42 Dollars to cashier his name was EDward . N. On January 27-2023 at 10:07 am. I called boost mobile to pay my bill with boost mobile card # 9194689421 they said theirs no money on it. I gave the recipe # 00000000000993590847 auth. Says approved on receipt I have. So boost told me to take it back to store where I bought it. I did she said no refunds and the question I asked her was did the money on the card I put is it there she said no refunds wouldn't help me otherwise. That was management I'm on said I have a budget. And it's like people out here just do wheat ever. Resolution Sought Give me what I paid fire. Not take my money and say o well.

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