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All Capitol Service Corp. complaints

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1889 Sedgwick Avenue #12c
Bronx, NY 10453 | Get Directions

(929) 216-0528

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Total Amount in Dispute:
$5,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against All Capitol Service Corp. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against All Capitol Service Corp.

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9/20/2021

RESPONSE: Complaint was not answered Amount in Dispute: $5,000.00 Amount Settled: $0.00

Customer Complaint

8/25/2021

On June 11, 2021 we contracted All Capitol Service Corp, Richard to do a full demolition for a standing building on 4740 White Plains Rd. They claim they applied for DOB permit & r waiting on approval. Every time we call text or email for an update, there's a different issue with DOB & a different response. It has been over 2 months and they have not been able to comply to contract agreement. We just find out that there is no current permit request to DOB from All Capitol and no permits have been issued. ACS does not reply to any of our calls, test or email and constantly lies about outcome & meeting timelines for complete demolition. We feel ACS Corp may be a fraudulent corporation offering services that they KNOW cannot comply while keeping down payment given for projects contracted for. Resolution Sought If All Capitol Service Corp can NOT complete the demolition as per agreement, to acquire permits, demolished free standing building within 10 -15 days. We are requesting full payment refund ($4000.00)plus lost time incumbent ($500 -1000) as we are now behind on the second part of the project, to replace demolished site with another modern building; Now we may need to move forward with another company, that may charge us more in order to meet landlords building replacement time lines.

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