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All Day Transmission Repair complaints

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20770 Torrence Avenue
Lynwood , IL 60411 | Get Directions

(708) 753-3880

https://alldaytransmissionrepa...

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Total Amount in Dispute:
$1,700.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against All Day Transmission Repair closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against All Day Transmission Repair

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7/24/2022

RESPONSE: Complaint was not answered Amount in Dispute: $1,700.00 Amount Settled: $0.00

Customer Complaint

6/28/2022

I drop my transmission off to be serviced at this place the first thing i noticed is that the place looks closedown i never was able to get in touch with the guy after I dropped off my transmission for a bench build took him a week to get back with me he took almost a month to rebuild the transmission after that i took it home and installed it only to find that it was leaking from the torch converter so i called the guy back he said bring it back so i took the whole car this time. Went to pick it up once he said it was ready told me to bring my own fluid which i did took the car home on a trailer got home tried to drive around the block transmission was slipping in all gears. Call him today and he said it's nothing he can do. Resolution Sought I want my money back and the cost of a new transmission.

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