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All Dogs Poop Inc. complaints

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2620 Cooper Avenue
Pennsauken, NJ 08109 | Get Directions

(856) 665-6769

http://www.alldogspoop.com

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Total Amount in Dispute:
$416.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against All Dogs Poop Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against All Dogs Poop Inc.

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1/30/2024

RESPONSE: Agreed to make an adjustment Amount in Dispute: $415.86 Amount Settled: $0.00

Customer Complaint

1/3/2024

I used this service to pick up after my dog for many years. My dog passed away in August. I tried to contact the company several times to no avail. Final had to change my work schedule to catch the girl that was coming to let her know my dog had passed and there was a reason there was nothing there to be picked up. I still get billed every month. Again I've tried to contact the company on several occasions to no avail. Resolution Sought Stop billing my. An apology would also be in order.

Company Response

1/30/2024

Per customer, They did adjust the bill and I've haven't heard anything since. I really appreciate the help you gave and for getting this resolved for me.

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