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All In One Food Mart complaints

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15 West Bel Air Avenue
Aberdeen, MD 21001 | Get Directions

(443) 327-8849

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Total Amount in Dispute:
$20.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against All In One Food Mart closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against All In One Food Mart

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2/6/2023

RESPONSE: Complaint was not answered Amount in Dispute: $20.00 Amount Settled: $0.00

Customer Complaint

1/11/2023

So I'm a paying customer I came and bought two lighters now two torch lighters from the all-in-one Food Mart in Aberdeen Maryland off of West Bella Avenue their numbers 443-327-8849 tobacco shop and the lighter. I have to work so you know and then when I purchased the lighters it was right before they closed and you know I work you know 6 7 days a week so I went there just now at on the 10th at 7:48 while they were still open and they I tried to explain to him that he sold me a defective lighter twice in a row and he sits there and tell me there's no guarantee on lighters but you sell me a broken merchandise in your store then you customers always right so what he's telling me he told me right to my face that it's he can sell broken products to me and they told me to get out of the store because I asked what the name of the store was to file complaint and all I want is a new lighter. that's all I just wanted. Resolution Sought The business owner had no right disrespecting me the way he did. I'm a customer to customers always right and he sat there and told me to get out of the store because I asked him the respectfully asked him it could he please just you know give me a lighter that works and he told me no that I need to get out of the store so you know that's poor business ethic. he disrespected me as a customer and I don't think that a business should run like that

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