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All My Sons Moving & Storage Tucson complaints

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3219 East 45th Street
Tucson, AZ 87513 | Get Directions

(520) 394-6437

http://www.allmysons.com

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Total Amount in Dispute:
$200.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against All My Sons Moving & Storage Tucson closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against All My Sons Moving & Storage Tucson

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10/18/2023

RESPONSE: Complaint was not answered Amount in Dispute: $200.00 Amount Settled: $0.00

Customer Complaint

9/22/2023

My kitchen table was broke by the movers and they only wanted to okay me $30.00. Also, I am missing things that weren't delivered. They broke the coils on my freezer and it no longer works and lost a lot of parts to my tanning bed and it has cost me a lot of money to get these things fixed. I paid them over $1100.00 to move me so I think I should get something back fir these things. Resolution Sought I would like to be reimbursed fir the things they messed up.

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