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All Remodeling and Construction LLC complaints

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18-20 Lackawanna Plaza
Montclair, NJ 07042 | Get Directions

(973) 382-9067

https://allremodelingcrew.com/

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Total Amount in Dispute:
$26.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that while the company did respond to the one complaint brought to the company’s attention, the response did not address the complainant’s allegations.

Complaint Closing Statistics

1 complaints against All Remodeling and Construction LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against All Remodeling and Construction LLC

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9/23/2025

RESPONSE: Agreed to make an adjustment Amount in Dispute: $26.00 Amount Settled: $0.00

Customer Complaint

8/19/2025

They replaced the Roof and Gutters. They didn't replace the drip edge on the rood so the edge are exposed. They replaced all gutters the gutters by the garage door there's a gap that when it rains the water is running down side of by house damaging my house siding and they are stained as well from the water running down the house and the back gutter over the deck the water is not going into the gutters and the water is leaking onto my deck. I contacted the contractor Fred multiple times and he told me that this was going to be fixed. It's now over two months and the problem is still not fixed. There address is 18-20 Lackawanna Plaza on Montclair 07042. # 914-426-6717 contact name Fred. I have multiple texted messages with him telling him the issues and Fred responded that it will be resolved. Resolution Sought Add the edge drip to the roof and fix the gutters and replace the damage sidling

Company Response

9/11/2025

Hi Richard, Thanks for reaching out and sharing your concerns. We take these issues seriously. We're reviewing your complaint about the drip edge, gutter installation, and siding damage. Our team will assess the situation and work toward a resolution as soon as possible. We appreciate your patience and will keep you updated on next steps.

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