Complaints for All State Info in Los Angeles, CA

7095 Hollywood Blvd PMB 661
Los Angeles, CA 90028 | Get Directions

(800) 559-8929

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege false advertising, and misrepresentation of services. Customers complain they are led to believe they are accepting a position as a government tracer by sending the required advance payment. Instead, they receive a book explaining how to become a tracer. Additional fees are required to receive more information. Other complainants report non-delivery of the start up package, and difficulty obtaining refunds. The company responds to most complaints by providing the packages, issuing refunds, or explaining why the customer was ineligible for a refund based on the terms and conditions outlined in their 120-day conditional guarantee policy. A few complaints remain unanswered.

Complaint Closing Statistics

0 complaints against All State Info closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

All State Info complaints