Find a reputable business?

Complaints and Resolutions

Allied Auto Transport, LLC complaints

Read Complaints File Complaint View Full Report

555 North El Camino Real
San Clemente, CA 92672 | Get Directions

(800) 613-1207

http://www.alliedautotransport...

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$800.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against Allied Auto Transport, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
1	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Allied Auto Transport, LLC

Sort by

8/24/2023

RESPONSE: Making a partial refund Amount in Dispute: $800.00 Amount Settled: $0.00

Customer Complaint

3/9/2023

Transporter damaged car on delivery. Allied only wants to pay for parts. They won't pay for painting and repairing dents. Resolution Sought Pay for parts and fix damaged area.

Company Response

8/14/2023

Customer tried to make a damage claim long after his car was delivered to him. The car was over 50 years old, not running and rusted throughout. Because he was a referral from a good customer I agreed refund him $600 as a good gesture to keep both him and my customer satisfied. He agreed. As soon as he cashed his check he resubmitted the complaint that was contingent on him removing it to begin with.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile