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Allure Medical complaints

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369 Halton Road
Greenville, SC 29607 | Get Directions

(877) 255-8734

http://www.alluremedical.com/l...

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Allure Medical closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Allure Medical

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5/12/2024

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

4/16/2024

I came in to get tox injections and told them I had a bad reaction when I got too many units the time prior and that the lady I went to was very pushy, they continued to be pushy and say I needed more. Refused to give me service because I didn't want to spend more money than necessary and I didn't want to have another bad reaction. A lot of other people have been having the same issue with them pushing more units and other services. They are scammers in the medical industry and an investigation needs to be done. Resolution Sought Stop offering units at a low price only to over sell you on the amount you need.

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