Complaints for Alpine Pictures Inc. in Burbank, CA

3500 W Olive Avenue Floor 3
Burbank, CA 91505 | Get Directions

(818) 333-2600

http://www.alpinepix.com

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Total Amount in Dispute:
$6,300.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants for this company allege that investors failed to earn the projected return rates and they were unable to contact the company to inquire on the status of their investment. Other allegations included in the complaint filings were that film productions were considerably behind schedule or that investors were unable to withdraw their investments.~~The company responded to one complainant by denying that he is a shareholder but rather purchased shares in another partnership and gave a full refund in payments to another.

Complaint Closing Statistics

1 complaints against Alpine Pictures Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

Complaints and Resolutions

Alpine Pictures Inc. complaints