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Amazon Scam complaints

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Total Amount in Dispute:
$2,576.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

3 complaints against Amazon Scam closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
3	Unanswered

3 complaints against Amazon Scam

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10/9/2023

RESPONSE: Complaint was not answered Amount in Dispute: $77.00 Amount Settled: $0.00

Customer Complaint

10/9/2023

I received an Email from this company representing (Fraudulently) as Amazon Prime employees alerting me of my Amazon Prime subscription informing me of it expiring and to click on this link to resubscribe which thought I was doing giving them all my credit card info however they never renewed my subscription instead charging me 77.00 for nothing. When I went on this companies website to cancel they saw my transaction but said I would not be reimbursed. I am a veteran and a senior citizen and cancer survivor living on a fixed income and can not afford this theft. Please have someone investigate this and keep me informed thank you Resolution Sought Investigate this matter and help me get my money back that was fraudulently obtained

7/20/2023

RESPONSE: Complaint was not answered Amount in Dispute: $2,000.00 Amount Settled: $0.00

Customer Complaint

6/26/2023

I was told my Amazon was hacked and they wanted me to send money to clear off the hackers. I did send the money was supposed to be sent back to me, never received it. The man I talked to is Adam Bower telephone number 206-312-8733 another number 708-310-6533 I would like my refund back and I would also like them to be put on a scam list. Resolution Sought I would like my money back and for them to be on the scam list.

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