Complaints for America Home Rentals in Los Angeles, CA

3549 East 1st Street
Los Angeles, CA 90063 | Get Directions

(323) 268-4856

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege rental lists provided by the company do not meet their critera, listed properties are already rented, or addresses proved to be non-existent. Some customers complain they complied with refund conditions, but received no refund. The company responded to complaints by stating that the complainant agreed to continue using their service, by explaining their refund policy, or by stating that they agreed to refund half of the fee. Other complaints are closed as unresolved, meaning the complainants were not satisfied with the company's response. Some complaints remain unanswered.

Complaint Closing Statistics

0 complaints against America Home Rentals closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

America Home Rentals complaints