Find a reputable business?

Complaints and Resolutions

American Car Center complaints

2725 US Highway 98 North
Lakeland , FL 33805
| Get Directions

(863) 581-8290

http://americancarcenter.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$1,500.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Read More

Complaint Closing Statistics

1 complaints against American Car Center closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

1 complaints against American Car Center

Sort by

1/25/2023

RESPONSE: Complaint was not answered Amount in Dispute: $1,500.00 Amount Settled: $0.00

Customer Complaint

12/30/2022

They had put me in a car that had problems from day one and I've been complaining and talking to so many people regarding of what's going on with the car and all they do is ignoring the problems I'm having with a car I just purchased from them and making payments. Even the keys that they gave me was taped up with wrapping tape and was told a new one was ordered but really wasn't. The car was sold to me with a bad thermostat, rotors are no good. The worst part is now the car won't start at all and it's in the shop when I only had the car for two months but I've been calling and complaining to their managers and corporate office but nothing is being done. Can someone plz help me because I had to put $1500 down as deposit and still making payments on a vehicle that was no good and they knew that. Even the woman who sold me the car no longer work there because they say she was terminated but I shouldn't have to suffer for someone mistakes. Can someone plz help me get answers because they saying I have to pay out my pockets to fix a car that had issues and was never told to me about it. Resolution Sought I want them to pay for the issues the car had from the beginning because I've been calling and talking to so many people but nothing is being done.

Read More