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American Home Improvements complaints

2633 Highland Avenue
Youngstown, OH 44514
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(330) 707-9006

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Total Amount in Dispute:
$4,000.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against American Home Improvements closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

1 complaints against American Home Improvements

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8/2/2021

RESPONSE: Complaint was not answered Amount in Dispute: $4,000.00 Amount Settled: $0.00

Customer Complaint

6/17/2021

The tile in the shower and floor are not laid evenly. The glass shower doors are not even at the top. There is a chip out of one piece of tile. There's a chip out of the molding coming down the shower door. The paint on the ceiling and walls had to be all redone. On the sides of the vanity the wall was not painted correctly. The painted wood molding around the door has Globs of paint that needs sanded and redone. They laid tile down that the coloring was not correct and did not bring it to my attention. When they put in the faucet there was a leak because they didn't do that correctly. The shower tile had to be removed because it was done incorrectly. And the job took four weeks longer than it should have. They were fitting us in whenever they felt like it. It was very inconvenient because our elderly mother used the bathroom. These were just a few of the problems that we could see I'm sure there were much more. Another thing they were putting their tools on my nice table with no cover and leaving everything filthy without cleaning up. And he never offered any discount for all of the aggravation we went through. He didn't even seem to care or mind that my husband had to repaint the job that his company was supposed to do correctly. Because of this terrible experience I don't want another thing done on my house unless my husband does it himself. Resolution Sought Give a partial refund at least for all our aggravation. And the fact that we're still touching things up.

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