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American Hope Resources complaints

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8 The Green Suite #8392
Dover, DE 19901 | Get Directions

(718) 339-0298

http://www.americanhoperesourc...

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Total Amount in Dispute:
$100,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against American Hope Resources closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against American Hope Resources

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8/3/2021

RESPONSE: Complaint was not answered Amount in Dispute: $100,000.00 Amount Settled: $0.00

Customer Complaint

8/3/2021

I was sent a message through Instagram messenger using the name of a close friend offering me a opportunity to receive a American Hope Resources AHR grant for$ 100.000.00 in 48 hours by fed-ex if they did not tell me this first that I would have to pay money up front to send a 1,000.00 get 100,000.00.sent me a verification code. he said he was attorney Jason Williams. I was falling for this cause I thought it was my friends they almost gout money from me but they did get my address, picture of my drivers licenses. I screen shot a lot of this information so they probably did the same on me. but they did not get any money when I told him he was a fraud he denied everything at first I told him it was over and I was going to report him he said oh well I did not lose anything. I blocked him. I still have most of the message but the private # I deleted it in anger on the messenger text. Resolution Sought I still have most of the message but the private # I deleted it in anger on the messenger text.

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