Find a reputable business?

Complaints and Resolutions

American Tax Services complaints

Read Complaints File Complaint View Full Report

2201 SW College Road Suite 15
Ocala, FL 34472 | Get Directions

(352) 292-2885

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$500.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against American Tax Services closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against American Tax Services

Sort by

6/29/2022

RESPONSE: Complaint was not answered Amount in Dispute: $500.00 Amount Settled: $0.00

Customer Complaint

6/3/2022

I have paid out hundreds of dollars to this company to get my taxes filed ever since last year and still no results but they can call you and ask for some type of payment this company is a big rip off also they'll call you to get you to remove your complaint and act like they're going to fix the issue but the issue still remains taxes not filled and they still asking for more money scammers. Resolution Sought I would like to receive my money back because nothing has been done.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile