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Amigo Energy complaints

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5251 Westheimer Road #1000
Houston, TX 77056 | Get Directions

(801) 424-0018

http://www.amigoenergy.com

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Total Amount in Dispute:
$299.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

2 complaints against Amigo Energy closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

2 complaints against Amigo Energy

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6/29/2025

RESPONSE: Complaint was not answered Amount in Dispute: $299.00 Amount Settled: $0.00

Customer Complaint

6/3/2025

They took my money for a deposit and are refusing to provide services. I have supplied all the necessary documentation. I'm going to have to report to my bank as fraud. DONT CHOOSE THIS COMPANY THEY WILL SCAM YOU Resolution Sought Give me my money back.

11/6/2024

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

10/12/2024

For the last almost 3 months I have been getting 2 phone calls a day looking for someone I don't know. I have multiple times to remove my number from there call list and I till get 2 calls a day. I asked to speak to higher up and I get hung up on, which I don't appreciate. Resolution Sought Remove my number. Cease all calls.

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