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Andrus Wagstaff Attorney At Law complaints

940 N Lincoln Street
Denver, CO 80203
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(303) 376-6360

http://www.andruswagstaff.com

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Total Amount in Dispute:
$131,000.00

Total Amount Settled:
$0.00

Complaint Experience

50%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to one complaint presented to them.

However, the company failed to respond to one complaint.

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Complaint Closing Statistics

2 complaints against Andrus Wagstaff Attorney At Law closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
1 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

2 complaints against Andrus Wagstaff Attorney At Law

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7/5/2022

RESPONSE: Complaint was not answered Amount in Dispute: $50,000.00 Amount Settled: $0.00

Customer Complaint

6/9/2022

Wagstaff is "handling" our roundup lawsuit. They farmed out all contact to a place called EPIQ. EPIQ cannot answer any questions, and Wagstaff does not return calls. Wagstaff took 40 of our claim, they are by far the worst law firm that I have ever encountered. Resolution Sought I want answers as to who will receive the money that they are holding and WHY!

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6/23/2022

RESPONSE: Agreed to make an adjustment Amount in Dispute: $81,000.00 Amount Settled: $0.00

Customer Complaint

5/26/2022

I won my round up case with andrus wagstaff and they gave me 38,000$ then took it back butting me in dept, kept the other of over 43,000$ and now its been a year and they wont turn over all of my settlement money to andrew woodruff trustee of the anderson in. brankruptcy court fort the judge of 145,000 plus and then the judge will send the money to who ever which no one came bk on me so they will get there money ill get mine ad mr, woodruff will get his fees too. but they keep lieing to me giving me the run around telling me thing that r not true i just want them to send the paper work and money to woodruff so i can have all my money its like they dont have the money what i have read the browroed 110 millon just to pay us but i dont think they r doing nothing Resolution Sought Give all the money and paper work to what mr woodruff needs in anderson indiana to settle this for all my bankruptcy that they never done the 1st. time i just want all thats coming to me and all papers and money turned over to trustee mr woodruff so i can get my money that i sould have had lat year 2021

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Company Response

6/3/2022

Thank you for expressing your concerns. As we have mentioned, because you filed for bankruptcy, your claim actually belongs to your bankruptcy estate. Therefore, we can not distribute your settlement money until we get clearance from the bankruptcy trustee. Because you did not disclose your bankruptcy to us, despite numerous requests, we did not find out about your bankruptcy until the money was disbursed, which is why we had to put stop payment on your disbursement. We are currently working with your Trustee to resolve the bankruptcy matter. We have provided your bankruptcy Trustee's office with the information that he has requested to date and will continue to work with him. Unfortunately, the Bankruptcy Court can reopen a bankruptcy, even after discharge, if it believes that the settlement should be part of the bankruptcy estate. Please know that we are working to resolve this issue as quickly as possible, but unfortunately we cannot release any funds until we get approval from the Bankruptcy Court. We will continue to diligently represent you in this matter and work with your Trustee to come to a quick resolution. We cannot provide any further information on this website as it is not protected by attorney-client privilege. Please feel free to reach out to our office directly.

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Customer Rebuttal

6/8/2022

I called mr woodruff trustee for my bankruptcy and he told me he hasnt gotten what he ask for and have not filed anything ywt due to the delay andrus waggstaff hasnt sent them and they keep telling me nothing thinking i just shut up but they wont tell me the truth telling me ill have a check coming with in next 2 weeks but mr woodruff needs the paper work but wont sent it plus they never tell me the truth im pating them. They are my lawyers they will get $57,000.00 of my money i got none as of now all i want is for them to tell me the truth and stop giving me the run around and for that jess guy to stop being hateful to me he lies to me and dont even want to talk i want answers and he wont tell me nothing. Mr woodruff told me no one came bk on my bankruptcy so hes just waiting on andrus waggstaff to send him all papers.

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Company Final Response

6/23/2022

Your bankruptcy trustee, Randall Woodruff, reached out to Andrus Wagstaff on May 3, 2022 requesting your individual expenses. We promptly provided him with an itemized list of your expenses that same day. We further provided him with information about any potential medical liens, which also must be resolved before payment to the bankruptcy estate can be made. Mr. Woodruff has not requested any additional information from our firm since then and has not provided our firm with any further updates. We have been working with Mr. Woodruff since the beginning and have provided him with all of the information he has requested so far. We have been very cooperative with your trustee. Nobody has lied to you. This is a very lengthy and time-consuming process, which you were told from the beginning. We are working as quickly as possible to resolve this issue. On June 10, 2022 our attorney who handles bankruptcy matters reached out to Mr. Woodruff to see if any additional information is required and to see what he can do to expedite this issue. We will continue to keep you posted as we get this matter resolved.

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