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Angi Inc complaints

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3601 Walnut Street #81
Denver, CO 80205 | Get Directions

(303) 963-7200

http://www.angi.com

Monday to Friday - 8:00AM to 5:00PM

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Total Amount in Dispute:
$2,423.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

8 complaints against Angi Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
8	Unanswered

8 complaints against Angi Inc

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7/23/2026

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

6/29/2026

Angie's List will not calling us, , so far aprox 10 calls every morning at 8;20 a.m. I talked to Ricie of Customer service, 1-888-888-5478 and 1-303-963-7200 At Customer Service, they keep saying the calls will be stopped, but they have not Resolution Sought I want the robo calls to stop

7/15/2025

RESPONSE: Complaint was not answered Amount in Dispute: $120.00 Amount Settled: $0.00

Customer Complaint

6/19/2025

ANGI company was hired thru Wayfare to pickup and dispose of my mattress on Saturday May 3rd. They failed to pick it up so I had to make other arrangements and they agreed they would issue me a refund. I provided the information they requested On May 5th (A copy of the Wayfare invoice and my mailing address) to process my refund and was advised I would receive my refund in 3-5 weeks. After ~4 weeks I asked for the status of my refund and advised they were unable to open the invoice file. After a few back n forth emails I was able to resolve the file problem and but now they need me to fill out a refund form including a copy of the invoice again. Which I did around the end of May. I followed up a few days later if they received the form. They confirmed they did and it was being reviewed to see if I get a refund. As of the 14th of June it was still being reviewed. A refund that was agreed to May 3rd is now being reviewed. Resolution Sought Send me my refund today. I'm owed it and shouldn't have to wait 3 to 5 weeks.

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