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Angi Inc complaints

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3601 Walnut Street #81
Denver, CO 80205 | Get Directions

(303) 963-7200

http://www.angi.com

Monday to Friday - 8:00AM to 5:00PM

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Total Amount in Dispute:
$19,137.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

31 complaints against Angi Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
31	Unanswered

31 complaints against Angi Inc

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5/1/2024

RESPONSE: Complaint was not answered Amount in Dispute: $258.00 Amount Settled: $0.00

Customer Complaint

4/4/2024

I took a job with Angie's list. I'm sorry to waste your time.. it was a very simple job to assemble patio furniture. The customer was not home or did not answer the door. Anyhow, I have proof being text messages, pictures of the house and other details. The front door of the house was red the screen door was open swinging in the breeze. The blinds in the windows were broken. There was a garbage bag on the bottom step and dogs inside of the residence that were barking the whole time I was there, ringing the doorbell knocking on the door. I understand stuff happens. 30 minutes as you can see when I checked out with the job as requested.. later that day I get a message from Angi Services I was a no-show and not only am I not being paid I'm also being charged $58. I understand the sums are low, but I am only one person if they are doing this on a larger scale with multiple people they are scamming. The same thing happened to me before. I showed up to a residence and literally mowed their lawn. You cannot deny that Lawn is mowed. They contacted me stating that I was then as well, but I was willing to let that go and this happens again. Resolution Sought I'd like to be paid for the job as per agreement

4/17/2024

RESPONSE: Complaint was not answered Amount in Dispute: $500.00 Amount Settled: $0.00

Customer Complaint

3/22/2024

I wanted to use one of their providers for a project. I only wanted one. They added another one plus the one I wanted. I got a better quote so I asked for a cancellation email. Thy refusal. I asked for them to remove my debit card and they refused. I don't know if they are located in Chicago but their phone number is (855) 975-7133 Resolution Sought Have them send me an email stating the projects have been cancelled and that they will not use my debit card number anymore.

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