Find a reputable business?

Complaints and Resolutions

AntennaDeals.com complaints

Read Complaints File Complaint View Full Report

450 FM2493
Flint, TX 75762 | Get Directions

(817) 705-2947

http://antennadeals.com/

Our hours are M-F 9am - 5pm CST

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$376.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

5 complaints against AntennaDeals.com closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
5	Unanswered

5 complaints against AntennaDeals.com

Sort by

8/8/2022

RESPONSE: Complaint was not answered Amount in Dispute: $79.95 Amount Settled: $0.00

Customer Complaint

8/8/2022

Ordered antenna on June 23rd 2022 through PayPal never got it or refund. Resolution Sought Send product or refund money.

7/27/2022

RESPONSE: No response term assigned Amount in Dispute: $69.95 Amount Settled: $0.00

Customer Complaint

7/27/2022

Ordered an antenna on June 13,2022; never received it. Have attempted several times thru text messages, phone calls, and emails to request a refund, as I had to go elsewhere to get the item that I wanted. This has now cost me double of what I had expected to pay. The money was received by antennadeals.com thru my paypal acct. I had purchased the LAVA HD2605 Ultra 4K Motorized Outdoor Antenna. My Transaction ID: 2KN34624AP441690P I have not received the product that I paid for, never received an email or tracking # to let me know the product was being processed for delivery. I am very dissatisfied with this company and the way it does business, and, will never recommend it to anyone. Resolution Sought I am requesting a FULL refund of my money ($69.95), as soon as possible!

Load More Complaints

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile