Find a reputable business?

Complaints and Resolutions

Anthony Party Bus complaints

Read Complaints File Complaint View Full Report

485 Central Park West
New York, NY 10025 | Get Directions

(732) 621-3868

http://www.anthonypartybus.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$1,222.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Anthony Party Bus closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Anthony Party Bus

Sort by

7/31/2022

RESPONSE: Complaint was not answered Amount in Dispute: $1,221.65 Amount Settled: $0.00

Customer Complaint

7/5/2022

This party bus was worst than taking a city bus. If I can rate 0 stars , he is using multiple business name s. 1. Anthony party bus 2. Party bus JC 3. Empire party bus. The bus smelled like mildew. There was no AC in 90 degree weather for my party crew. The LED bar was not working and the radio fell from its compartment. during the ride, my daughter was so embarrassed. They had to park 1 full hour because it was soo hot. Jose Rivera the driver was smoking in the bus with teenagers 15- 16 yr olds. I called the owner because the bus was suppose to come 15 mins before my party and the owner said that the bus is in the mechanic because of AC issues the day of my event, i told him he should've checked all that before the event . The bus was supposed to arrive 15 mins before 5 pm and he showed up at 5:30pm, my poor 15 and 16 yr old were sweating irritated and just wanted off the bus towards the end of the night. He gave me an option to cancel the party bus, I couldn't do that to my daughter and her friends. Not sure how he still has a business. The url he uses is http://www.party bus jc.com/ The owners name is W. Anthony Figueroa 732-621-3868. Resolution Sought I would like to be refunded my money and forget this whole experience.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile