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Antiquie complaints

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23016 Midway Drive SW
Barton, MD 21521 | Get Directions

http://www.antiquie.com

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Total Amount in Dispute:
$73.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Antiquie closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Antiquie

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10/28/2021

RESPONSE: Complaint was not answered Amount in Dispute: $73.00 Amount Settled: $0.00

Customer Complaint

10/4/2021

This company is bogus. They are fronting as if they are USA based so people as myself are ordering merch in timely manners but they are located out of the country and the merch takes months to arrive. I specifically ask about shipping before purchasing my jersey (which is a custom jersey as they advertise) they then went to say we have to outsource when we don't have it here at store. Very bad answer. I requested a refund since my merch tracking number has been saying Woodridge IL for 2 1/2 weeks now. They are bogus and need to be taken down from ripping people off. Resolution Sought Refund me my money and end their site because they are misleading people and the world we live in today no one has extra money to waste that won't be missed. This was a custom jersey for my dads 70th birthday party. I am highly upset.

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