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Any Credit Auto Loans complaints

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701 North Arizona Avenue
Chandler, AZ 85225 | Get Directions

(480) 474-4099

http://anycreditautosales.com

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Total Amount in Dispute:
$1,500.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Any Credit Auto Loans closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Any Credit Auto Loans

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12/2/2021

RESPONSE: Complaint was not answered Amount in Dispute: $1,500.00 Amount Settled: $0.00

Customer Complaint

11/8/2021

I was approved for a car with this dealership sep 9th. I put down 1500 down payment. Everything was good I left the lot with the car and the keys. Oct 23 my first payment was due tried to pay and I couldn't. Get a call saying my loan didn't go thru and I need to bring back the car. Oct 27 they applied for a new loan now I'm told new payment date is Nov 8th. They came and took the car Nov 4th. Resolution Sought I want my 1500 down payment back.

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