Complaints for Any Way Blinds in Stevenson Ranch, CA

25876 The Old Road Suite 341
Stevenson Ranch, CA 91381 | Get Directions

(661) 513-0380

http://www.anywayblinds.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Most complainants allege delivery delays, or the company fails to deliver ordered window coverings. Some customers complain of incorrect or incomplete orders. Other complainants allege dissatisfaction with the workmanship on installations, or failure to keep scheduled appointments for installations. The company responds to some complaints by issuing refunds, completing installations, or stating delivery problems are due to the manufacturer going out of business. Some complaints are closed as disputed; customers are not satisfied with the company's response. Many other complaints are unanswered.

Complaint Closing Statistics

0 complaints against Any Way Blinds closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Any Way Blinds complaints