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Anytime Movers complaints

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1600 Terra De Sol Drive SE
Rio Rancho, NM 87124 | Get Directions

(505) 589-0343

http://www.anytimemovingservic...

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Anytime Movers closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Anytime Movers

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3/4/2024

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

2/7/2024

Please steer clear of this joke of a moving company. You will get homeless people show up at your place who have no idea what they are doing. They damaged our fridge dropping it on the Dolly and leaving a mark on the fridge. Plus multiple dings. I hope my appliances actually work after the damage they received. Not to mention the guy took out part of my wall. They are terrible. And I reached out to the owner and he was rude to me and tried to say his guys didn't damage it, which is a complete lie. He blamed it on another company and only offered sending pics to his insurance after I mentioned I would be leaving a negative review. Please steer clear of this joke of a company. They will damage your items and house and take no responsibility. AVOID at all costs Resolution Sought Offer some kind of retribution. At least take responsibility for their actions. I would like my damages taken care of from their terrible service

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