Complaints for APL Company in Willoughby, OH

5900 Son Center Road Suite 338
Willoughby, OH 44094-3086 | Get Directions

(216) 491-1755

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We caution against sending money to this company. Most of these offers are found in the help wanted sections of newspapers and other publications. In fact, these companies are not really looking to hire anyone. Their actual business is running deceptive advertising which is designed to entice the public to send fees to get started. Further, addresses are usually mail drops, advertised phone numbers only reach recordings, and no local phone numbers are listed. Most also advertise out of state. Complaints against this type of company generally allege that once money is sent, respondents are advised to place the same kind of ads in their own papers. In other cases, the people hear nothing at all from the company. In almost all cases, it is impossible to obtain refunds in spite of promises and guarantees to the contrary.

Complaint Closing Statistics

0 complaints against APL Company closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

APL Company complaints