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Aquarion Asset Management complaints

PO Box 2634
Matthews, NC 28106
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(844) 924-4344

http://www.aquarionam.com

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Total Amount in Dispute:
$521.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

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Complaint Closing Statistics

2 complaints against Aquarion Asset Management closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
2 Unanswered

2 complaints against Aquarion Asset Management

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5/29/2024

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

5/3/2024

I check my credit report often. I am fully aware of every single account I have opened and I have the company Aquarion asset management calling me on a regular basis using intimidation tactics. Saying "they have attempted everything to get in contact and have had no success so they are taking legal action and to press 1 to talk to the legal team. They then will not give you any information unless you verify your social security number and full name on a recorded line. Sounds like they are trying to steal identities. And then when you speak with an "account manager" on the "legal team" if you tell them you are aware you have no debts they literally have cussed me out twice and a third time I told them it was illegal to use intimidation tactics even if it was legit they said "oh sorry then" and hung up. And I've asked them multiple times to stop calling. They continuously call. I verified my social and name the very first time I talked to them because that was the only way they would tell my why they were nonstop calling me in the first place and they told me "I have an outstanding payday loan" flat out lie and when I told them that that is when they cussed me out and hung up. Resolution Sought I would like the business to explain to me how they have my phone number and social security number as well stop calling me with a fake outstanding debt. I would like this company to be held accountable for what they are dping

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11/14/2023

RESPONSE: Complaint was not answered Amount in Dispute: $521.00 Amount Settled: $0.00

Customer Complaint

10/19/2023

This company is threatening and say I owe them money. I have never had any dealings with this company. Please see the letter below: P.O. Box 2634, Mathews, NC 28106 Phone: 844-924-4344 | Fax: 980-495-8701 Web: https://aquarionam.com Dear T. RAMSEY, Settlement Offer: Responsible Party: T. RAMSEY Original Lender: EZCORP EZ MONEY Reference Number: PIS-EZC1-13289683 Client ID: 6774 This is to advise you that for a limited time, we are offering a settlement on the account referenced above. Details of this offer is as follows: 1. Pay the amount of 521.33 no later than 10/18/2023. This settlement has been calculated as follows: Balance: $794.00 Adjustment: $272.67 Settlement Amount:$521.33 2. If you decide to accept this settlement offer, you must secure the settlement offer by completing one of the following options no later than 10/18/2023: Online: Login to your account at https://securecrm.io//epay/ to schedule your payments at your convenience. Phone: Call us toll free at 844-924-4344 to speak with one of our Account Managers to discuss this offer and schedule your payment(s). IMPORTANT: The settlement balance must be paid in full no later than 10/18/2023 to qualify for this offer. This settlement offer only applies to the account listed above and does not apply to any other accounts you may have. Resolution Sought Investigate this company, they are scamming people out of money.

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