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ARC Management Group, LLC complaints

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1825 Barrett Lakes Blvd. NW Suite 505
Kennesaw, GA 30144 | Get Directions

(866) 510-9754

http://arcmgmt.com/

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Total Amount in Dispute:
$90.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against ARC Management Group, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against ARC Management Group, LLC

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12/13/2022

RESPONSE: Complaint was not answered Amount in Dispute: $90.00 Amount Settled: $0.00

Customer Complaint

11/2/2022

This company keeps sending me letters informing me that I owe a company which is Memorial Herman greater heights Hospital I called greater heights and ask them do I owe them any money they took my information put me on hold and said no Miss Hayes we don't show you owe anything so my thing is with ARC management group it's for them to stop harassing me about something I don't even own to Memorial Hermann greater heights hospital I even volunteer to come to the hospital to pay the $90 that I might owe and they said no Mrs. you don't owe us anything no hospital is going to tell you that you don't owe them no money Resolution Sought To inform this company ARC management group to stop harassing me When Memorial Hermann greater heights hospital . stated to me that I don't owe them anything for the month of November 11-11 20. they don't even see me even in the archive. no payment is due

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