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ARMADA Towing Service complaints

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2285 East 6th Street
San Bernardino, CA 92410 | Get Directions

(909) 884-6511

http://www.armadatowingservice...

For business hours contact (909) 428-1115

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Total Amount in Dispute:
$3,500.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against ARMADA Towing Service closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against ARMADA Towing Service

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7/28/2025

RESPONSE: Complaint was not answered Amount in Dispute: $3,500.00 Amount Settled: $0.00

Customer Complaint

7/2/2025

They sold me a cars with multiple issues for $5300 They told me nothing was wrong with them before I brought the two cars. They sold me cars with no smog they sold me a car with a bunch of unpaid fees . When I went to the DMV they told me it will be 2,000 just to put registration in my name because of the unpaid fees from previous owner. The two cars already broke down and can not crank up ! Now I have no way to go in work . Resolution Sought Give me my money back so I can buy a working vehicle for my children and go to work .

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