Artesian Water Reviews

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Susan P.

Posted on 6/29/2022

The company is a train wreck

I was switched to Artesian Utilities from Tidewater months ago. I set up an account for direct withdrawal with them. Yesterday I received a nasty letter from them claiming I had not paid my past bills and they were going to charge me penalties. I have never received a bill from them. Payment was directly withdrawn from my account. They rudely denied that and said I had never set up an account. I got lectured and then asked to speak to a supervisor. I cannot even access my account on line to see what I have really paid.

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