Find a reputable business?

Complaints and Resolutions

Ashley Auto Repair complaints

Read Complaints File Complaint View Full Report

912 West Main Street
Fulton, MS 38843 | Get Directions

(662) 862-6776

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$414.00

Total Amount Settled:
$414.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Complaint Closing Statistics

1 complaints against Ashley Auto Repair closed in last 3 years.

Complaints	Type of response
1	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Ashley Auto Repair

Sort by

3/4/2024

RESPONSE: Making a full refund, as the consumer requested Amount in Dispute: $414.00 Amount Settled: $414.00

Customer Complaint

2/28/2024

Took our car up there to get the steering rack changed bc it was leaking power steering fluid well it held up for a day and started leaking again in the exactly the same spot as it was when we took it up there tried to go up there and get our money back or for them to fix it correctly and was told over and over again that we gave him a used part Resolution Sought Give me my 414$ back

Company Response

3/2/2024

Per consumer: They contacted me after receiving the email from you guys and gave me a full refund

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile