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Asphalt Daddy Corp. complaints

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1930 Veterans Hwy, Ste. 114
Islandia , NY 11749 | Get Directions

(631) 839-9442

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Total Amount in Dispute:
$1,200.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Asphalt Daddy Corp. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Asphalt Daddy Corp.

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10/21/2021

RESPONSE: Complaint was not answered Amount in Dispute: $1,200.00 Amount Settled: $0.00

Customer Complaint

9/8/2021

Patrick the owner seemed really nice and trust worthy at first. He came and did some of the work. He ran into problems with removing 2 large stumps that were in the way. He said he could not remove them but he would finish the rest of the job. After a few phone calls to him to come back and straighten out some of the mess he put in some papers that look harrable. He asked me for 1200.00 dollars to pay for the asphalt and delivery I was a little surprised but I did. Now after over a month of bs not answering phone calls still nothing. There is a pile of sand on the street in front of my house. The gates for my fence are still off .there's a pile of roots and debris. My neighbors are not happy. I'm MAD. Resolution Sought I would like him to either finish it this week or give me my money back.

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