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Atlantic Waste Services Inc complaints

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125-B Pine Meadow Drive
Pooler, GA 31322-9354 | Get Directions

(912) 964-2000

http://www.atlanticwaste.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against Atlantic Waste Services Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Atlantic Waste Services Inc

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7/20/2022

RESPONSE: Agreed to make an adjustment Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

6/20/2022

my trash was not picked up on June 14, and I have and was told my trash would be picked up no one has come yet Resolution Sought I want my trash picked up or bring me another free can

Company Response

7/8/2022

Company states; I did attempt to reach you by the provided phone number of (912) ***- **** and left a voicemail on July 4, 2022. I could not locate an account with your name. Can you please provide your service address so I can better assist you? Kindest Regards, Malorie Boyd Atlantic Waste Services

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