Find a reputable business?

Complaints and Resolutions

Atlas App complaints

Read Complaints File Complaint View Full Report

300 Coventry Road
Kensington, CA 94707 | Get Directions

(415) 417-1706

http://www.atlasfin.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$834.00

Total Amount Settled:
$0.00

Complaint Experience

33%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to one complaint presented to them.

Although in some cases the company failed to respond to complaints.

Complaint Closing Statistics

3 complaints against Atlas App closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

3 complaints against Atlas App

Sort by

3/24/2026

RESPONSE: Complaint was not answered Amount in Dispute: $65.00 Amount Settled: $0.00

Customer Complaint

2/26/2026

I rented a hotel room was there for 3 days went and paid for a fourth night but they kicked me out saying i wasn't supposed to be there I need the money back need the money back that I paid for but they kicked me out I will take it to whoever I have to they are stealing my disability money and if it wasn't on disability and had money I would actually sue them for what they are doing I have made six disputes and lost all 6 dispute this company they need to shut down I keep saying there was no error made on the financial report yes there was he said I stay the night and I did not he kicked me out I need my money why is it so hard I'm not dropping this I will take it to whoever I have to get my money back Resolution Sought Refund

6/25/2025

RESPONSE: Complaint was not answered Amount in Dispute: $28.00 Amount Settled: $0.00

Customer Complaint

5/30/2025

My banking information was added to an account without my authorization I have been trying to have it removed for the last 30 days. I have submitted everything they asked for and they continue to charge my account and tell me there is nothing I can do. Each time I have to call my bank and dispute the charges. Resolution Sought Stop charging my account, removing my baning information return all money and and something for frustration and issues it has caused would be great.

Load More Complaints

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile