Find a reputable business?

Complaints and Resolutions

Atrinsic, Inc. complaints

Read Complaints File Complaint View Full Report

42 Corporate Park Suite 100
Irvine, CA 92606 | Get Directions

(800) 387-0290

http://www.ringtone.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$100.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

2 complaints against Atrinsic, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

2 complaints against Atrinsic, Inc.

Sort by

5/26/2024

RESPONSE: Complaint was not answered Amount in Dispute: $100.00 Amount Settled: $0.00

Customer Complaint

4/30/2024

I have ring camera and have had it for about 4 or 5 years and wanted to know if i am eligible for the lawsuit. Resolution Sought I would like to make sure they are keeping my videos and camera safe from hackers and caring more about their customers.

11/14/2023

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

10/17/2023

I have a wheelchair that needs to be fixed they got the parts in the Wheelchair is always messing up and now that they got the parts in they don't want to come fix it and I can't wait to know first of this month I got appointments to be to and they will not fix it and we don't know what to do about going about getting it fixed the wheel warning lock in the police when you put it in the hole and they're always making excuses they're always trying to say we breaking it we don't break that Wheelchair. Resolution Sought And I need my Wheelchair fix before the first of the month because I'm epileptic patient I'm a fall risk and I have breathing problems when I try to get up and move around and nobody's doing nothing about it if you have any questions call me.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile