Complaints for Attorney's Business Services in Westminster, CA

6765 Westminster Boulevard #C517
Westminster, CA 926833769 | Get Directions

(714) 895-7370

http://www.2bepaid.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Clients allege the company retains a larger percentage of collected accounts than originally agreed to, or they receive no payment even though the account in question had been collected by ABS. Many clients complain the company fails to provide information on the status of their collections, or are given the run-around on whether court proceedings have been implemented. The company responds, in some cases, by denying and disputing complaint allegations. In a few cases, partial payments are sent. One complaint remains unresolved, meaning the customer is not satisfied with the company's response. Most complaints remain unanswered.

Complaint Closing Statistics

0 complaints against Attorney's Business Services closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Attorney's Business Services complaints