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August Residential Construction complaints

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507 Rosemont Drive
Colorado Springs, CO 80911 | Get Directions

(719) 232-8524

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Total Amount in Dispute:
$2.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against August Residential Construction closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against August Residential Construction

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5/3/2022

RESPONSE: Agreed to make an adjustment Amount in Dispute: $2.20 Amount Settled: $0.00

Customer Complaint

3/9/2022

I have done many small jobs with company as a sub contractor this was my first big job with them. I was 98 percent done with the job and had some extras come up on Friday, I then asked when they were going to do a walk through and said couldn't do it on Fri he had something going on maybe Saturday but I could get a check on Monday well I needed to pay my worker so on Saturday I went and did another job knowing I could complete this job on Monday. I showed up at 830 with my worker and got a call from Toby the owner as he was screaming at me and telling me to get off the job or he would have his guys pull me by my throat off the job. We loaded up and received more threats also still no pay. Resolution Sought Pay me

Company Response

4/20/2022

This complaint has been resolved. We came to an agreed upon amount. Please Contact Jason to verify

Customer Rebuttal

5/3/2022

Consumer writes: we have resolved the issue thank you

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