Find a reputable business?

Complaints and Resolutions

Auto Connect complaints

Read Complaints File Complaint View Full Report

4250 Greenspring Avenue
Baltimore , MD 21209 | Get Directions

(410) 664-2886

http://www.autoconnectbalt.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$5,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Auto Connect closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Auto Connect

Sort by

8/21/2022

RESPONSE: Complaint was not answered Amount in Dispute: $5,000.00 Amount Settled: $0.00

Customer Complaint

7/26/2022

I got a 2008 Acura MDX from auto connect in2019 auto connect sold me a car with no tittle never told me that the car had no title he put fake tags on my car and charged me 400 for them .then my car got towed one day and I had to show proof I was the owner of the car so I called mva and they told me my car was never registered an the car had no title so I went to auto connect he wrote me up a fake paper to get my car out the police took the tags on the car that auto connect put on there when I first got the car 2019 so then he told me he could get me tags for 30 days until my title came never got one and it's 3 years later he blocked my phone number and also blocked me on social media because I kept contact him about my car and now I have no way of contacting him I have photos of the fake paperwork and on the paperwork it's someone else's name that owned the car out of state he forwarded the person hand written on the paperwork to get the car out the tow then charge me 500 more dollars to get my car from him. Please help me !!!! Resolution Sought Give me back my money or a new car or my tittle to my truck.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile