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Auto Holding 46 complaints

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74 US Highway 46
Mountain Lakes, NJ 07046 | Get Directions

(908) 388-9008

http://www.autoholding46.com

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Total Amount in Dispute:
$18,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Auto Holding 46 closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Auto Holding 46

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5/2/2022

RESPONSE: Complaint was not answered Amount in Dispute: $18,000.00 Amount Settled: $0.00

Customer Complaint

4/6/2022

I bought a Truck the price on it was for 12500 I was charged 18000 I had the truck for only 3 weeks when the engine light came on I took it back bc they told me they would fix it truck was never fix after taken it 3 x to them I had the truck in there more then on the road I also had to rent a car for weeks while it just sat at there shop I finally got the truck back I spent thousands on my own to try to fix it but due to the many problems it had I couldn't afford it any more I got rid of the truck cancel both warranty they told me to get they were useless I've been trying to get my warranty refund since they were cancel in Nov 2021 I call but all I get is the running around I've been calling them since Nov I haven't stop bc I got a lemon of a truck I need my money so I can buy me a truck thank u Resolution Sought To please refund my money from warranty

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