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Auto Liquidation complaints

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3533 West Sunshine Street
Springfield , MO 65807 | Get Directions

(417) 569-8767

https://www.autoliquidationmo....

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Total Amount in Dispute:
$3,500.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Auto Liquidation closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Auto Liquidation

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4/4/2022

RESPONSE: Complaint was not answered Amount in Dispute: $3,500.00 Amount Settled: $0.00

Customer Complaint

3/9/2022

I purchased a car and paid $3500.00, the car quit running in 2 weeks. This is now march of 2022 and I still can't get it going. I did ask the car lot a couple months after purchasing the car to give me an idea of what's wrong with it. They said because I didn't pay full price I was asking for a hand out. I'm disabled and paying my bank for a car that does not run. Resolution Sought I would loved to get my money back but I've been trying to fix it and have more money in it. I just hot ripped off. Let others know not to buy from these people.

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