Complaints for Auto Management Group in Newport Beach, CA

2549 B Eastbluff Drive # 444
Newport Beach, CA 92660 | Get Directions

(877) 302-8867

http://www.auto-management-gro...

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

This company's President, Mike Pham was previously associated with a company called NationalAutoSpecialist.net, ( NAS). NAS engaged in the same type of business, and is located at the same address as this company, Auto Management Group, (AMG). NAS earned a negative rating with the Bureau due to a pattern of customer complaints that caused us concern. Complaints for NAS generally alleged that the company failed to fullfill their contractural obligations to make lease payments as agreed. A seperate report is available upon request.

Complaint Closing Statistics

0 complaints against Auto Management Group closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Auto Management Group complaints