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AutoFarm Mobility complaints

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9004 South County Road 800 W
Daleville, IN 47334 | Get Directions

(765) 354-2261

http://www.autofarmmobility.co...

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against AutoFarm Mobility closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against AutoFarm Mobility

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6/30/2022

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

6/6/2022

Yes I bought the car from Auto farm mobility address 9004 South county 800 North daleville Indiana 47334 I bought the car off of them about 3 weeks ago I've had to take it in four times last time I talked to Kia he told me just to bring it in drop it off and I'll check everything out see what the problem is well what I'm trying to find out is my 30 days are about up and I know there's is a lemon law I don't really want to sue him I just want them to fix it please help me Resolution Sought Please fix my car that's all I'm asking they're giving me a mental abuse why I tried to call the other day and it was salesman said it wasn't allowed to talk to me so they bring me into the boss and he wouldn't answer so this is getting ridiculous please help me

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