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1535 N Florida Ave
Lakeland, FL 33805-3661
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(863) 682-8904

http://www.autozone.com

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Total Amount in Dispute:
$2,355.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against Autozone closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

1 complaints against Autozone

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11/2/2023

RESPONSE: Complaint was not answered Amount in Dispute: $2,355.00 Amount Settled: $0.00

Customer Complaint

10/6/2023

I purchase a transmission which the company sent me was defected we return the transmission and they sent me another transmission which is defected we returned that transmission and they sent me a third transmission which is defected each time I replace the transmission it cost me a little over $700 I would like the company to fix my vehicle or return my money. Resolution Sought I would like the company to fix my vehicle or return all the money that I have spent out.

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