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Avalos Professional Services complaints

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4333 Corbett Drive #1097
Fort Collins , CO 80525 | Get Directions

(970) 393-4822

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Total Amount in Dispute:
$3,200.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Avalos Professional Services closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Avalos Professional Services

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7/9/2023

RESPONSE: Complaint was not answered Amount in Dispute: $3,200.00 Amount Settled: $0.00

Customer Complaint

6/13/2023

We paid this person to do kitchen work for us, we agreed on the work he would do for us and paid him cash up front. The day came where he said he would break a wall down and have the kitchen cabinets sanded down but he never showed up. He kept extending the days on us several times and would give us excuses to why he couldn't come by. So we decided to not use him any more and wanted our refund back, and we asked for our money back since February and still struggling to get it back. Not only that but he made a whole on our wall and it's still there, he took 2 of our kitchen cabinet doors and we struggled to get those back. I hope he can give the money we have been saving so hard for. Thank you Resolution Sought Return our money.

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