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Aylstock, Witkin, Kreis & Overholtz, PLLC complaints

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17 East Main Street #200
Pensacola, FL 32502 | Get Directions

(850) 202-1010

http://www.awkolaw.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

50%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to one complaint presented to them.

However, the company failed to respond to one complaint.

Complaint Closing Statistics

2 complaints against Aylstock, Witkin, Kreis & Overholtz, PLLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

2 complaints against Aylstock, Witkin, Kreis & Overholtz, PLLC

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8/18/2022

RESPONSE: Agreed to make an adjustment Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

7/22/2022

The company told me they close my case and I asked them can I get a letter proving my case are close have not received one yet. I called the company like 5 times and no letter yet. I don't understand why it's so difficult for them to mail me a letter stating that my case are close. Resolution Sought Just send me proof that my case have been close and the reason why.

Company Response

8/18/2022

Per consumer states; Yes I did settled, and thank you for your help.

2/27/2022

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

2/1/2022

They have been handling my case along with thousands of others. For the last 8+ years. Now that everything is supposedly said and done they don't answer their phone calls and or emails. Unless you threaten to file a complaint with y'all. They keep using the excuse that they're looking into liens, bankruptcies Etc for almost a year now. They turned our personal injury lawsuit into a class action lawsuit for their benefit so they get more money. By the time we get anything back it will be little to nothing. I was the one lied to about the birth control oh. I was the one who had to have a hysterectomy and can no longer have children because of a birth control. But yet they still have no time frame as to when we are supposed to be getting our LITTLE settlements. The ones of us that actually get to talk to someone all they keep telling us is it is archer fault to call back in a couple of weeks. Resolution Sought To give me my settlement.

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