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Azteck Motors complaints

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1502 North Main Street
Hattiesburg, MS 39401 | Get Directions

(601) 544-4004

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Total Amount in Dispute:
$10,275.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

2 complaints against Azteck Motors closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

2 complaints against Azteck Motors

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8/10/2023

RESPONSE: Complaint was not answered Amount in Dispute: $3,400.00 Amount Settled: $0.00

Customer Complaint

7/17/2023

I purchased a car from this company 5 months ago. It was fixed 2 times the same week I got the vehicle. The motor went out, and they want me to buy a motor and they put it in free of charge. Meanwhile, I was propositioned by the guy that sold me the car, and asked for sex in exchange for my car title. I have every message he sent as proof of what was said. Resolution Sought I want my money back from the company, or a car that runs and isn't gonna need a motor in 5 months.

7/11/2021

RESPONSE: Complaint was not answered Amount in Dispute: $6,875.00 Amount Settled: $0.00

Customer Complaint

6/15/2021

We are buy a car from them. It has been giving us problems from the second we drove it off the lot. We have asked for help but they say itd up to us to fix it. They are selling people lemon cars and making us pay notes for cars that don't work and i sure that they are aware of it. 2 of my family members are going through the same thing with the same company. Resolution Sought I would Like to at least get a refund or for them to be shut down because they are aware of what they are doing but don't care about the people. If none of that can happen we at lrast need a car that we can actually have running after paying the notes off. This company gets 0 stars. They should be shut down completely cause i know this is illegal.

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